Introduction

DNC Datacenter healthcare services consist of deep cleaning and disinfecting the critical environment space and non-critical space to maximize site availability and maintain business continuity.

This intensive technical cleaning addresses every area of the critical facility in accordance with the cleanliness class levels defined by ISO 14644-1 standards.

What Services Do We Offer

  • Deep Cleaning of critical environment space: floor surface, raised floor, ceiling void.
  • Deep cleaning of Datacentre Infrastructure equipment: CRAH, UPS, Static Switch.
  • Deep cleaning of the cabinet’s external area.
  • Disinfection of doors, ledges, meeting room, office area.
  • Certify the site cleanliness level in accordance with ISO 14644-1(Class 8 or Class7).

Why Deep Cleaning is
Important?

Deep cleaning is an intensive technical cleaning designed to maintain a clean environment in critical facility space. This type of cleaning is vital for the facility uptime and business continuity.

Thorough cleaning will keep the critical environment space free from harmful dust and contaminants, which can lead to overheating, corrosion damage, electrical and mechanical failure of IT equipment which can cause unexpected business downtime.

Deep cleaning addresses every area within the critical facility from the floor surface up to ceiling voids, above and under a raised floor, all walls, doors, ledges, cabinets, IT equipment, Infrastructure equipment…etc.

The ISO 14644-1:2015 Class 8 standard defines the minimum cleaning requirements for a mission-critical environment. It specifies
the maximum allowable air particles concentration in a critical space.

Why Disinfection is Important?

Disinfection refers to specific measures taken to control, deactivate, or kill infectious agents, such as viruses and bacteria. Disinfection is normally undertaken on an infrequent basis, during periodic maintenance checks or after a public health event such as Covid19 which caused a worldwide pandemic.

Based on the information presented by the WHO, it is likely that the virus can be introduced and that there can be contamination in the Datacentre. The most likely vector for transmission is infected individuals who do not know they are infected.

Cleaning and sanitizing after such a health emergency is important to help prevent the spread of illness and disease.

Disinfection will not be effective in the presence of dirt, therefore, it has to take place immediately after a deep cleaning process.

Disinfecting critical facilities by using chemicals which are SASO and SDFA registered disinfectants, to kill germs on surfaces after cleaning further reduces any risk of spreading infection.

SERVICE DETAILS

Prior to starting the cleaning process, DNC will perform a site survey to identify the critical and non-critical areas which require cleaning, the fire alarm detection system, emergency power-off switches, and fire suppression system. We must ensure that the fire detection and suppression systems are deactivated prior to starting the cleaning process.
Upon completing the site survey, the DNC team will submit a risk assessment report to the client which identifies the potential risks and mitigation plan which be taken by both the client and DNC to prepare the site for cleaning. Complete details are available here.

Floor Void

The cleaning of the floor void consists
of the following procedures:

  • Install all the signage and barriers to ensure the health and safety of all site personnel.
  • Remove the heavy contamination from the floor.
  • Lifting the raised floor tiles
  • Check for the presence of Zink Whiskers
  • Vacuum the subfloor using the HEPA type vacuum.
  • Vacuum all the cables, cable trays.
  • Clean the pedestals and raised floor tiles
  • Remove the Zink Whiskers (if present)

Ceiling Void

  • The cleaning of the ceiling void consists of the following procedures:
  • Install all the signage and barriers to ensure the health and safety of all site personnel.
  • Safely install ladders to reach the ceiling.
  • Vacuum the area above the false ceiling
  • Vacuum and clean the overhead cable trays, lighting units, diffusers.
  • Vacuum and clean the top of the cabinets and containment ceiling.

External Cabinet Cleaning

The external rack cleaning consists of the following activities:

  • Clean and vacuum all the surface areas surrounding the cabinets from the top to the bottom.
  • Clean all the doors and perforation holes using a special and safe cleaning solution.

Infrastructure Equipment Cleaning

Infrastructure equipment cleaning consists of the following activities:

  • Clean and vacuum the Air Handling Unit intake air duct
  • Clean and vacuum any infrastructure equipment in the whitespace such as Power distribution unit, Fire suppression bottles…etc.
  • Vacuum all the accessible surface area

Disinfecting the Critical Environment Space

The general surface cleaning consists of the following activities:

  • Clean and vacuum the complete floor surface using HEPA vacuums.
  • Vacuum and clean all doors and windows in the critical environment space and technical rooms (Electrical- Mechanical, control).
  • Disinfect the white space doors and handles.
  • Disinfect the high-touch surfaces in the critical environment space such as racks /containment door handles
  • Disinfect the high-touch surfaces in the workstation’s offices, meeting room, spare parts room …etc.
  • Wipe all doorknobs/handles, handrails/handles, security locks, and buttons and intercom systems, handrails/handles and call buttons of escalators and switch boxes
  • Disinfect the office and non-critical spaces using a spray and fogging system.
  • Disinfect the communal toilets
  • Place hand sanitizer and disinfectant wipes (with disposal units) throughout the facility, as well as signs to remind staff and visitors to use them frequently.
  • Train the housekeeping team on how to maintain strict cleaning measures after the disinfection.

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